At PCN-UK we understand how important you privacy is and personal data is. We value and respect the privacy of all visitors to https://pcn-uk.co.uk/. We will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of our site (https://pcn-uk.co.uk/). If you do not accept and agree with this Privacy Policy, you must stop using our site immediately.
1. What Does This Privacy Policy Cover?
This Privacy Policy applies only to your use of our site. Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
2. Your Rights
2.1 As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
2.1.1 The right to be informed about our collection and use of personal data;
2.1.2 The right of access to the personal data we hold about you;
2.1.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete;
2.1.4 The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you;
2.1.5 The right to restrict (i.e. prevent) the processing of your personal data;
2.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
2.1.7 The right to object to us using your personal data for particular purposes; and
2.1.8 Rights with respect to automated decision making and profiling.
2.2 If you have any cause for complaint about Our use of your personal data, please contact us and we will do our best to solve the problem for you.
2.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
3. What Data Do We Collect?
Depending upon your use of our site, we may collect some or all of the following personal and non-personal data:
3.1 name;
3.2 business/company name;
3.3 contact information such as email address, postal address and telephone number;
3.4 payment details;
3.5 IP address;
3.6 web browser type and version;
3.7 operating system;
3.8 a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to.
4. How Do We Use Your Data?
4.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times.
4.2 Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, We may use your data for the following purposes:
4.2.1 Providing and managing your access to our site;
4.2.2 Personalising and tailoring your experience on Our Site;
4.2.3 Supplying our services to you;
4.2.4 Personalising and tailoring our services for you;
4.2.5 Replying to email enquiries from you;
4.2.6 Supplying you with emails that you have opted into;
4.2.7 Market research;
4.2.8 Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience.
5. How Do We Use Your Data?
5.3 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, or through social media with information, news and offers on our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
5.4 Third parties (including Twitter, Facebook, Pinterest, Instagram) whose content appears on our site may use third party Cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.
5.5 You must be 13 years old or older to give consent to the processing of your personal data. If you are under the age of 13, consent must first be given by a parent or guardian. You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
5.6 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
5.6.1 Personal data provided in connection with your booking will be retained for six full calendar months after the month in which your trip is due to be completed.
5.6.2 Personal data provided in connection with direct marketing or newsletter subscriptions will be retained as long as your subscription remains active and your consent is considered to be valid.
6. How And Where We Store Your Data?
6.1 We only keep your personal data for as long as we need to in order to use it as described above in section 5, and/or for as long as we have your permission to keep it.
6.2 Most of your data will be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein).
6.3 Some of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to us. If we do store data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR including:
6.3.1 Ensuring that any US based companies are Privacy Shield Certified and their Model Contract clauses fully meet the requirements under the GDPR.
6.4 Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our site.
6.5 Steps we take to secure and protect your data include:
6.5.1 Using secure connections (HTTPS) when you access our site;
6.5.2 Encryption of any data prior to being backed up;
6.5.3 Encryption of connections between data processing facilities;
6.5.4 Restrictions on who within our company can access your data.
7. Do We Share Your Data?
7.1 We may compile statistics about the use of our site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
7.2 We may sometimes use third party data processors that are located outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Where We transfer any personal data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR including:
7.2.1 Putting EU Model Contracts in place;
7.3 In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal requirements, a court order, or a governmental authority.
8. How Can You Control You Data?
In addition to your rights under the GDPR, when you submit personal data via our site, you may be given options to restrict our use of your data. In particular, We aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving such emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details).
9. Your Right To Withhold Information.
9.1 You may access our site without providing any personal data at all.
9.2 You may restrict our use of Cookies.
10. How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by us. Under the GDPR, no fee would normally be payable and We will endeavour to provide any and all information in response to your request free of charge. Please contact us for more details at [email protected]
11. Our Use Of Cookies
Our site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our site and to provide and improve our services. By using our site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than us. Third party Cookies are used on our site for integration of third party content. In addition, our site uses analytics services provided by Google Analytics, which also use Cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use our site. More on out cookies policy can be found here.